Sales & Commercial Operations
China Commercial & Sales - Architecture. Establishment of China Industrial Hub for Scania
Scania’s China presence is designed as a fully integrated ecosystem, combining industrial operations, sales & commercial functions, and a robust dealer and service infrastructure:
In Rugao (Jiangsu Province), Scania has built a state-of-the-art industrial hub that houses vehicle production, powertrain assembly, testing, and logistics facilities — all aligned with Scania’s modular production system.
This plant is designed to serve both the Chinese domestic market and export markets in Asia, shortening lead times and improving responsiveness.
To support market development, Scania has established full sales and commercial operations in China. The goal is not only to produce locally but also to use China as a regional hub for sales across Asia.
Multiply worked and assisted with the Sales & Commercial Operations IT set up, Integrations and Architecture, also considering the Data Separation and Privacy Laws of China and Europe.
Scania and Hero Product
Stockholm, Sweden and Rugao, China
Challenge
Secure Expansion in China
As part of Scania’s global expansion, the establishment of the new Industrial Hub in Rugao, China, required setting up a complete Sales and Commercial IT landscape — one that operates independently within China while remaining fully aligned with Scania’s global architecture in Södertälje, Sweden.
The project presented complex challenges: managing compliance with Chinese cybersecurity and data sovereignty laws, ensuring adherence to European privacy regulations (GDPR), and creating a secure, efficient integration between China and Sweden. This setup would form the backbone of Scania’s Sales, Dealer Network, and Commercial Operations in the region.
Solution
Architecting Success
Siddharth Samanth, Solution Architect and DevOps Expert at Multiply, played a key role in defining and designing the technical architecture for Scania’s Commercial and Sales operations in China. Collaborating with stakeholders across both Sweden and China, Siddharth ensured that the architectural blueprint met business needs, technical requirements, and local regulatory demands.
Key focus areas included:
· Designing the overall technical landscape, coordinating with business and IT teams in Sweden and China to align system design with operational goals.
· Leading technical discussions with China APIM and network teams to formalize a scalable and secure API integration pattern.
· Driving the SiS application integration for Hero, orchestrating collaboration between Swedish technical experts and Chinese business leads.
· Partnering with ISEC (Information Security) teams in China to define secure data-sharing practices, audit procedures, and compliance frameworks.
· Building strong cross-functional relationships through visits to Scania’s Shanghai office, fostering direct collaboration and trust with local IT and business teams.
· Facilitating brainstorming sessions and contributing to weekly IT Landscape Pulse meetings to align progress, share insights, and drive collective decision-making.
Implementation & Execution
Multiply supported Scania with architectural design, governance, and integration strategy to enable a secure and compliant foundation for the Sales and Commercial domain.
Key achievements included:
· Defining a data separation model compliant with both Chinese data regulations (PIPL) and European (GDPR) requirements.
· Establishing a governance framework for cross-border system integrations and API management.
· Building a scalable IT foundation supporting Sales, Dealer Network, and Commercial Operations across Scania China.
· Strengthening coordination between global architecture teams in Södertälje and local IT functions in China, enabling alignment and shared ownership.
Result
Measurable Outcomes
· A robust, compliant, and future-ready IT architecture for Scania China’s Commercial and Sales operations.
· Streamlined integration between global (Sweden) and local (China) IT environments.
· Improved collaboration and governance across business, security, and technical teams.
· Accelerated readiness for Scania’s Sales and Dealer Network digital platforms in China.
Impact:
Established a sustainable and secure foundation for Scania’s long-term growth in China.
Enhanced operational efficiency and data compliance across global and local systems.
Strengthened Scania’s digital readiness for future regional expansion and innovation initiatives.
Multiply’s architectural expertise and Siddharth’s hands-on coordination were key in contributing towards aligning China operations with Scania’s global digital standards. The collaboration ensured compliance, speed, and a strong foundation for Scanias future growth.
Future Outlook
Future-ready Global China IT Solution
With a secure and scalable IT landscape in place, Scania China’s Commercial and Sales operations are now well-positioned to expand in alignment with global standards. The established foundation will continue to support local digital transformation, dealer network growth, and further integration with Scania’s global enterprise architecture in Södertälje.
Siddharth Samanth
Solution Architect at Multiply